- No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service due to Bad weather, ill health, Strike, Road Blocks or any other factor beyond our Control. Such unused items are neither refundable nor exchangeable.

- Room allocation is done by the hotel depending upon availability at the time of check-in. the category of room as specified on your confirmation voucher.

- No refund shall be claimed, if the services & amenities of hotel were not up to your expectations, it will be considered on case to case basis.